We must listen to our customers—they are the reason we exist.
I'm not a fan of books. I would never want a book's autograph. I'm a proud non-reader of books.
最好的技术是无形的。它运作得如此之好,以至于你甚至不会注意到它。
Success is not about the money you make, it’s about the difference you make in people’s lives.
Consumer preferences evolve rapidly, and staying ahead means listening more than we speak.