The challenge is to make the invisible visible.
挑战在于让不可见变得可见。
我希望能够在我想要的时候，以我想要的方式，做我想做的事情，并且能够做到高水平。
质量不是成本，而是对品牌未来的投资。
The dead are invisible, but they are not absent.
Courtesy costs nothing. Lower the toilet seat after use. Let the people in the elevator exit before you enter. Return shopping carts to their designated areas. When you borrow something， return it better shape (filled up， cleaned) than when you got it.