如果你不倾听客户的声音，你就已经落后了。

When you don’t know how much to pay someone for a particular task， ask them “what would be fair” and their answer usually is.

别让别人的意见淹没了你内心的声音。

Leadership means making tough decisions today that will benefit the industry tomorrow.

The history of the world is the history of the few.

译文：不管我们做怎样的人，一定不要趋炎附势，嫌贫爱富；不管我们从事什么行业，都不该有浮躁之心。赏析：谄媚权贵，奴颜婢膝，阿谀逢迎是做人的大忌，心浮气躁，左右摇摆是做事的大忌。不管我们身处何种环境，做人要正直无私，不骄不躁。