Loneliness is an absolute discovery.

Culture is the invisible force that shapes behavior and drives performance in any organization.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Psychology should be the science of mental life, both of its phenomena and of their conditions.

唯一真正的监狱是恐惧，唯一真正的自由是从恐惧中解脱。