这是个有趣的星球，值得你倾注全部注意力。

艺术是一道转化为光的伤口。

You just once young but may be immature indefinitely.

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

爱所有人，信任少许人，误伤任何人。

记忆是一件奇怪的事情。它的运作方式并不像我想象的那样。我们习惯于把它想象成相机或录音机，但它根本不是那样的。它更像是一个画家。它创造了一幅画，但这幅画并不总是相同的。