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We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe and we have to take this as an article of faith that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
我们做过价格弹性研究,答案总是我们应该提高价格。我们不这样做,因为我们相信--我们必须把这当作信仰的一篇文章--通过长期保持我们的价格非常非常低,我们会随着时间的推移赢得客户的信任,实际上这会在长期内最大化自由现金流。
Trust is like a mirror, you can fix it if it's broken, but you can still see the crack in that motherfucker's reflection.
I don't run from challenges, I run toward them.
最好的艺术是关于变化的——关于思想的运动和感知的转变。