Failure is not terrible; what's terrible is not daring to try.
You can’t be brave if you’ve only had wonderful things happen to you.
The challenge is to design spaces that serve people without dominating them.
自己不愿意的,不要强加给别人。
激励、发展潜力、承担责任的能力以及为组织目标努力的意愿都存在于人们身上。管理并非赋予这些特质,而是如何识别并利用它们。