倾听
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
Listen to everyone in your company and figure out ways to get them talking.
The key to success is to get out into the store and listen to what the associates have to say.
The act of writing is an act of hope, a belief that someone will listen.
We must listen to the whispers of the ancestors, for they hold the wisdom of the ages.
Everyone has their own story, and every story deserves to be heard.
When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!
When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!
When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!