尽量不要成为房间里最聪明的人。如果你是，我建议你邀请更聪明的人或找一个不同的房间。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.
你不需要是天才或远见者，甚至不需要大学毕业生才能成功。你只需要一个框架和一个梦想。